FAQ
FAQ
We know you have questions.
We've got the answers!

Frequently Asked Questions

  • How accurate must my measurements be?

    We support millimeter-level customization to achieve a perfect fit for the area requiring coverage. More >>
  • Is Concrete Required?

    Recommended for use. For optimal stability, use a concrete base or expansion bolts. Can also be installed on decks. More >>
  • Do I Need Special Tools?

    Only standard tools: drill, level, ladder, wrench. All fasteners are included. More >>
  • Can I Install the Pergola Myself?

    Yeah. Most homeowners complete the installation in 3–6 hours with 2–3 people. More >>
  • Do You Offer Installation Services?

    We provide local installation in the USA, Canada, AU, and the UAE. For other countries, we can recommend trusted installation resources. Our pergolas are also easy to install, allowing you to enjoy the DIY experience! More >>
  • What Is The Longest Span Of Your Louver?

    PERGO-LUX blades support up to 4.5 m without sagging.
     
    More >>
  • Can You Customize Complex Structures?

    Sure. We offer full customization—size, span, height, structure, color (RAL), louver style, drainage direction, and accessories such as LED/RGB lighting, zipped screens, glass doors, heaters, and smart controls. Engineering support for wind/snow loads is available on request. More >>
  • How To Install A Pergola?

    We provide a detailed assembly manual tailored to your project site, along with a step-by-step installation video. This DIY pergola is designed to be as easy to assemble as building with LEGO — simple, intuitive, and enjoyable.truction specifically made according to your project site. Also, there is a video clip to show you how to install it step by step. It's a DIY product designed to be easily assembled. More >>
  • Where Can A Pergola Be Installed?

    Residential patios, rooftops, poolside, commercial outdoor areas, restaurants, cafés, hotels, courtyards, industrial shade areas, etc. More >>
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Need More Assistance?
Send us an inquiry via the following contact details:
Email: info@alunotec.com
WhatsApp: +86 15322860791
We will get back to you within 24 working hours (except all major holidays)

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Contact Us

Email: info@alunotec.com
WhatsApp: +86 15322860791
Tel: +86-769-89865511
After-sales Service: support@alunotec.com
Address: No. 601, Building B1, Tian'an Digital Town, Nancheng District, Dongguan City, Guangdong Province.
Pergola
Official Notice:
Official email Contact: xxx@alunotec.com.
Any contact from non-official sources is unauthorized and may be fraudulent—do not engage or make payments.
For verification or any questions, contact us via the official email or through our website at www.alunotec.com.
AlunoTec Team
 
“Pergo-Lux” is a China-only pergola series under AlunoTec®(Trademark No. 35523978). Not affiliated with other brands worldwide.
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